Feedback

Feedback is always welcome at Fairmont, where we are always looking for ways to improve as part of our continuous improvement plan. Suggestions, complaints, concerns, or compliments can be expressed through several ways:

  • Online form on our ‘enquiry’ page

  • Contact us via email or phone call, or write to us

  • Visit us and speak to staff

  • Leave a note in the feedback box at the facility, located by the front door

  • Attend a Resident and Relatives meeting and speak with staff and other residents and relatives